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frequently asked questions
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ARE YOUR SERVICES EXCLUSIVELY FOR WEDDINGS?Nope! There's nothing stopping you from making use of our services for your special event. Let's chat.
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WHAT DO YOU NEED FROM ME?This depends on the service and package you choose, but generally a good start would be event date, venue, dress code, bar situation, RSVP requirements and some photographs. Once you've made contact with us, you will be sent forms to fill in all required information based on your package.
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HOW LONG WILL I WAIT FOR MY FINAL PRODUCT?Once we have finalised all details and POP is received, a website takes 2 - 3 working weeks to complete and digital invitations can take 5 - 7 business days.
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HOW LONG WILL I HAVE MY WEBSITE FOR?As long as you want! We recommend launching your website at least 3 months before your big day, perhaps longer should your guests need to book flights and/or accommodation. Should you opt for purchasing your own domain name, a hosting fee is charged per month.
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CAN I CHANGE MY MIND?Life happens. We completely understand if event details change. You can change details at any time. Any changes to design will carry a small fee. Please note that all orders are final and non-refundable.
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CAN I COMBINE DIFFERENT COLOURS AND WEB DESIGNS?Of course! You will receive an 'order page' on which you can specify the design and colour combination. If you had a different colour pallette in mind, we can discuss options.
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ARE YOUR SERVICES ONLY AVAILABLE IN SOUTH AFRICA?Nope! Feel free to contact me from wherever you are. International transfer costs will be for your own account.
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ARE YOUR SERVICES ONLY AVAILABLE IN ENGLISH?I am fluent in English & Afrikaans. But if you require a different language, let's see what we can do!
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